When planning and organizing testing process, the company has to take a major decision- either to outsource this process to a specialized company or create its own in-house Quality Assurance & Testing team. Both have its own pros and cons that we have discussed below. Let's go through it;
| External Testing |
In-House Testing
|
| It helps you to hire the services of certified, experienced and trained consultants- anytime and anywhere. | In-house testing is done by the company's employees who may be not updated with the latest technologies. |
| It helps in reducing the costs and utilize the time on other core activities like customer services, marketing, campaigns and others. | It involves a wide range of hidden costs and ultimately proves to be costly as compared to the external or outsourced testing. |
| The team size can be increased based on the complexity of the system and customer requirements as well. | A dedicated team need to be hired and trained that can offer full-time support even if the service is not required at the given instance. |
| Faster adaptability, knowledge of flexible business models and reasonable prices are some of the major advantages of external or outsourced testing. | There is possibility that you may need to hire someone if your employee is not aware of how to handle particular task. |
| Majority of the small companies prefer to choose external or outsourced testing due to their flexible business models. | Most of the companies do not prefer in-house testing as it includes number of hidden costs and hidden obstacles at any point of test execution. |